Offboarding In The Online World

January 29, 2018

By now, we’ve all heard about onboarding — the beginning of a relationship between a company and a user — but what about offboarding? Both go hand in hand as being two of the most important interactions you can have with a user, but offboarding gets much less publicity and sometimes is even altogether ignored. So, what exactly is it, and why is it so important? Offboarding is usually described as the interaction between a company and their customer at the end of the customer journey.

Previous Article
Enter The Dragon (Drop): Accessible List Reordering
Enter The Dragon (Drop): Accessible List Reordering

Over the years of being a web developer with a focus on accessibility, I have mostly dealt with widely-adop...

Next Article
Be Watchful: PHP And WordPress Functions That Can Make Your Site Insecure
Be Watchful: PHP And WordPress Functions That Can Make Your Site Insecure

Security of a WordPress (or any) website is a multi-faceted problem. The most important step anyone can tak...